Appointments
Schedule an Appointment
There are several ways to schedule an appointment:
1.) After logging in to Health e-Messenger, choose appointments from the left-side menu; or select view/schedule an appointment
2.) Call to schedule by phone at 831-459-2500
Prepare for Your Appointment
Learn how to check in and what to expect at your in-person or telehealth appointment.
Appointment types
This section outlines your options for medical care, whether your needs are routine, urgent, or somewhere in between. Care is available by telehealth, in person, or on a same-day basis for urgent concerns.
You’ll find guidance on which types of care are appropriate for telehealth vs. in-person visits, plus flexible anytime options. Use the condition lists in each section to help you choose the right care for your needs.
Unsure where to start, the 24/7 Nurse Advice Line is free for all students at (831) 459-2591. Students with UC SHIP can also use LiveHealth Online.
If you do not have UC SHIP, call (831) 459-2500 to schedule. Fees will be discussed at that time.
Routine healthcare
Schedule an appointment (telehealth or in-person) for non-urgent concerns. Please save same-day care for urgent needs.
Same-day care
If you’re experiencing an urgent issue, such as a sports injury, severe sore throat, or urinary tract infection, call us first before coming in. Same-Day Clinic visits are available for these types of concerns.
Telehealth
If you have UC SHIP, there are no fees for these visits.
Conditions appropriate for Telehealth
- Allergies
- Common respiratory infections (without chest pain or difficulty breathing)
- Fatigue or sleep issues
- Medication management and refills
- Mental health concerns (e.g., anxiety, depression)
- PrEP/Doxy-PEP
- Referral or lab order requests
- Reproductive health (e.g., contraception, menstrual periods)
- Review of lab/diagnostic tests
- Skin conditions like rash, eczema or acne (no genital lesions)
- Urinary or vaginal symptoms (without nausea, vomiting, fever, back pain or abdominal pain)
Conditions not appropriate for Telehealth
- Abdominal/pelvic pain
- Acute injuries or trauma
- Allergic reaction
- Asthma exacerbation
- Breast lumps
- Chest pain
- Dizziness
- Eye or ear complaints
- Genital lesions
- Headache
- Nausea, vomiting, diarrhea
- Neurological symptoms (e.g., weakness, numbness, confusion)
- Rectal bleeding
- Shortness of breath/difficulty breathing
In-person appointments
Conditions appropriate for self-booked in-person appointments
- Allergies
- Common respiratory infections like cold, flu or sinusitis (without chest pain)
- Fatigue or sleep issues
- Medication management and prescription refills
- Mental health concerns (e.g., anxiety, depression, stress)
- PrEP/Doxy-PEP
- Referral or lab order requests
- Reproductive health consultations (e.g., contraception, menstrual periods)
- Review of lab/diagnostic tests
- Routine follow-up
- Skin conditions like rash, eczema or acne
- Urinary symptoms (without abdominal pain)
- Vaginal symptoms (without abdominal/pelvic pain)
- Immunizations
- Lab
- Optometry
Conditions not appropriate for Telehealth
- Abdominal/pelvic pain
- Accutane/Isotretinoin visits
- Acute injuries or trauma
- Allergic reaction
- Asthma exacerbation
- Chest pain
- Eating disorder visits
- Gender Affirming Care visits
- Neurological symptoms (e.g., weakness, numbness, confusion)
- Procedures (e.g., excision of a skin lesion, IUD/nexplanon insertions, colposcopy etc.)
- Travel visits or work/program clearances
Need to schedule a mental health appointment?
