Patient Feedback
Student Health Services welcomes and appreciates your feedback
Please take a moment to complete a brief survey about your experience with student health or counseling services. You may submit your feedback anonymously. However, if you choose to include your contact information, a team member from Student Health Services may follow up with you.
Emergency health issues: please call 911.
Privacy notice: In order to protect your privacy, please do not include any personal health information in the content of your message.
Report Sexual Harassment and Notice of Nondiscrimination
University of California Notice of Nondiscrimination
The University of California and UC Santa Cruz Student Health Services are committed to the principle of treating each community member with respect and dignity.
Across all of its locations, including clinical settings, the University prohibits discrimination and harassment (including sexual assault and other forms of sexual harassment). UC Santa Cruz Student Health Services provides equal opportunities for all patients, applicants, employees, faculty, and students regardless of sex, gender identity or expression, sexual orientation, or other legally protected characteristics.
For more on the University’s commitment to integrity, accountability and respect for all members of our community, please see the University’s Statement of Ethical Values (pdf) and Standards of Ethical Conduct. You can also visit UC Santa Cruz’s Nondiscrimination, Harassment, and Affirmative Action Policies (pdf) page.
Patients: How to Report Sexual Harassment
If you have experienced sexual harassment please report it. To speak with a Title IX officer, please call 831-459-2462. You may also submit an online public incident report.
The UC Santa Cruz Title IX Office tries to protect people’s privacy, while also fulfilling its obligations to respond appropriately to all reports it receives. In some situations, certain laws and University policies may require disclosure of reports to others, such as other University officials, licensing boards, law enforcement, or other agencies.
The University reviews all reports of sexual harassment in accordance with the University’s Sexual Violence and Sexual Harassment Policy (pdf) and other applicable policies.
If you are unsure if you want to file a report, we recommend contacting one of the following confidential resources first for advice and support:
Center for Advocacy, Resources, and Empowerment (CARE): CARE Advocates provide free and confidential support services to UCSC students, staff, and faculty. CARE services are survivor-centered and need-based.
Reporting Obligations of UC Personnel
All University employees are responsible for creating and maintaining the safe, supportive and respectful environment that our patients and colleagues expect and deserve. Additionally, under some circumstances, UC Santa Cruz Student Health Services staff members are required by University policy to immediately report possible sexual harassment to the Title IX office.
Even those who are not subject to a mandate are urged to immediately report information regarding possible sexual harassment directly to the Title IX office through the online reporting form. Learn more about your responsibility to report sexual harassment as a member of the UC community.
Patients: Additional Methods to Report Sexual Misconduct
The following University offices also accept reports of sexual misconduct:
Complaints with an outside agency
California Department of Consumer Affairs: This site will allow you to access the websites to file complaints about any health professional licensed in the State of California.
U.S. Department of Health and Human Services, Office for Civil Rights: The Office for Civil Rights works to ensure equal access to education and through enforcement of civil right protections on the basis of race, color, national origin, sex discrimination, disability and age.
- File a complaint electronically and learn about filing with the HHS Office
- File a complaint by mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201.
- File a complaint by phone: 1-800-368-1019, 800-537-7697 (TDD)
California Department of Public Health’s Center for Health Care Quality (CHCQ): The CHCQ Licensing and Certification Program at the California Department of Public Health has regulatory oversight of licensed and certified health care facilities and of certain types of healthcare professionals. CHCQ also investigates consumer complaints against the facilities and professionals within its purview.
- File a complaint by mail or phone: Check the local office listings
California Department of Fair Employment and Housing (DFEH): DFEH will investigate a failure by an employer to comply with sexual harassment prevention training and education requirements, and incidents of discrimination in employment, businesses and other services.
- File a complaint electronically
- File a complaint by mail: 2218 Kausen Drive, Suite 100; Elk Grove, CA 95758
- File a complaint by phone: 800-884-1684 (voice), 800-700-2320 (TTY) or California’s Relay Service at 711.